Customer portal for service tickets
Web app · Laravel · API
Problem: Unclear ticket management.
Solution: Web portal with REST API, email ingestion & role permissions.
Result: 40% faster processing time.
References
A selection of our projects – precise, efficient, and built for real-world use.
ETL pipeline for ERP reporting
Automation · Java · ETL
Problem: Reports were created manually every day.
Solution: Cron-based ETL jobs with validation & email reports.
Result: 100% automated, error-free & on time.
FAQ assistant with AI
AI · Chatbot · API
Problem: Support team overloaded with repetitive questions.
Solution: AI-powered FAQ bot with company knowledge & NLP.
Result: Significantly fewer support tickets, happier customers.
Control & simulation for robotic arm
Robotics · MATLAB/Simulink
Problem: Inaccurate positioning during movements.
Solution: Simulation & PID tuning with MATLAB/Simulink.
Result: More stable trajectories & reduced overshoot.