Expert knowledge for digital decisions
How does a requirements analysis proceed?
Short answer
The Process
Session 1 – Observing. A person from the department shows how they work today. Not explaining, but demonstrating. During this, steps are noticed that no one would have mentioned, because they are self-evident.
Session 2 – Drawing. The process is jointly mapped out: who does what, with what, in what order, what goes where. Contradictions between departments become visible for the first time here.
Session 3 – Special Cases. What happens in cases of cancellation, partial delivery, complaint, return, missing tax number? Here, the costs arise – and here it is decided whether an estimate is valid.
What the Final Result Contains
A description of the processes, a list of affected systems, a quantitative framework and a workload estimate with a range.
Why This Is Not a Waste of Money
The result belongs to you. You can use it to obtain other offers – and comparable ones, because all are based on the same scope. Without this foundation, you would be comparing prices for different services.
Key facts
- Scope
- Usually two to three sessions
- Most Important Part
- The special cases, not the normal case
Sources
All external claims are backed by traceable sources.- 01