Expert knowledge for digital decisions
How to Automate Quote Creation?
Short answer
What Can Be Automated
- Insert customer and contact person data
- Select items from a catalog
- Apply customer-specific prices and discounts
- Payment and delivery terms per customer
- Continuous quote number
- Generate and send PDF
- Automatically set follow-up reminders
Where the Real Benefit Lies
Not in typing. But in:
No inquiries about prices. The terms are in the system, not in someone's head.
No incorrect versions. Each quote is saved with the transaction. The question "which version did the customer receive?" answers itself.
No forgotten follow-ups. The follow-up reminder is created with the quote.
What Requires Preparation
A clean item or service catalog with prices. Without it, automation only creates faster errors. This tidying up is the real effort – not the template.
Approvals
Above a certain discount or value, an approval should be necessary. The system can enforce this without anyone having to think about it.
What Should Not Be Automated
The text that explains the quote. A quote that clearly comes from a template and does not address the inquiry will not win business. The automation should free up time for exactly this part.
Key facts
- Greatest Benefit
- No inquiries about prices and versions
- Prerequisite
- Clean service catalog with prices
- Do Not Automate
- The individual cover letter text